Privacy policy
Last updated: January, 2026
This Privacy Policy explains how Chéris Chic ("we," "us," or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from our website.
By using our website, you agree to the collection and use of your information as described in this policy.
What Information We Collect
We collect personal information to provide you with our services and fulfill your orders. The information we collect may include:
- Contact and Account Information: Your name, address, email address, phone number, and account login details.
- Financial Information: Payment details, such as credit card or debit card numbers, used to process your transactions.
- Transaction Information: Details about the products you purchase, return, or exchange.
- Communications: Information you provide when you contact us for customer support or other inquiries.
- Device and Usage Data: Information about how you interact with our website, your IP address, browser type, and how you navigate our pages. We use cookies to power our store's functionality (powered by Shopify), for analytics, and to personalize your experience. You can control and manage cookies through your browser settings.
We collect this information directly from you when you provide it to us, and automatically from your device when you use our website.
How We Use Your Information
We use your personal information for the following purposes:
- To provide our services, including processing your orders, payments, and arranging for shipping and returns.
- To manage your account and remember your preferences.
- To communicate with you about your orders, account, and to provide customer support.
- For marketing and advertising purposes, such as sending you emails about our products or showing you relevant online advertisements.
- For security and fraud prevention to protect your information and our services.
- To comply with legal obligations and respond to legal requests.
How We Share Your Information
We may share your personal information with third parties to help us operate our business and provide our services. This may include sharing with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processors, IT support, order fulfillment, and shipping providers.
- Marketing Partners: Business partners who help us with advertising and marketing efforts.
- Legal Authorities: When required by law or to respond to a legal request, such as a subpoena or court order.
- Business Transfers: In connection with a merger, sale, or other business transaction.
Social Media and User-Generated Content
We love seeing our little customers in their Chéris Chic outfits. If you tag us in photos on social media (e.g., Instagram, Facebook) or use our brand hashtags, you are interacting with a public platform. By tagging us, you acknowledge that we may repost your content on our official channels. However, we will never share sensitive identifying details about your child (such as full names or birthdates) without your explicit consent. You may request the removal of your child's photo from our channels at any time by contacting us.
Your Rights
If you live in the UK or the European Economic Area, you have certain rights regarding your personal data. These rights are not absolute and may be subject to certain conditions under applicable law. You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct inaccurate information.
- Deletion: Request that we delete your personal information.
- Portability: Receive a copy of your data in a structured format and request that we transfer it to a third party.
- Object to Processing: Ask us to stop or restrict our processing of your personal information for certain purposes.
- Withdraw Consent: Withdraw your consent at any time where we rely on it to process your data.
To exercise any of these rights, please contact us using the details below.
Children's Privacy
Our website is not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
International Data Transfers
Please be aware that your personal information may be transferred, stored, and processed in countries outside of the UK or European Economic Area. When we transfer your data, we rely on legally approved mechanisms such as the European Commission’s Standard Contractual Clauses to ensure it is protected.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website and revise the "Last updated" date.
Contact Us
If you have any questions about this policy or wish to exercise your rights, please contact us at:
Email: customercare@cherischic.com